QUALITY ROOFING SUPPLIES DELIVERED TO YOUR DOOR!

Tel: 0844 3358890 Mob: 07507 598007 Email: info@roofingsupplies4u.co.uk

1. WHAT ARE YOUR OPENING HOURS?
Our customer service team are available Monday to Friday 8am-4.30pm, and can be reached on the phone, e-mail and the live chat feature on the website. You can make purchases on our website 24/7 all year round.

2. WHEN WILL MY ORDER BE SHIPPED?
Most orders will be processed and shipped around 1 working day, unless otherwise noted. If there are any delays or stock issues we will notify you asap via phone or email and let you know a delivery estimate. The typical delivery timeframe is 2-5 working days. We can arrange next day or specified day delivery, just conact us for more information before you order.

3. HOW WILL YOU SHIP MY ORDER?
The majority of our orders are shipped via TNT courier service, however we will use Royal Mail on occasion. If the order is especially large or weighty it will be delivered via a trusted pallet distribution service.

4. CAN I GET A WRITTEN QUOTATION/PRO-FORMA INVOICE BEFORE PLACING MY ORDER?
Not a problem. You can do this by contacting us during office hours, and a member of the team will be happy to send over a quotation/pro-forma invoice document to you. Once you have this you can either contact the office again to process the order, or place the order over the website.

5. CAN I GET A PRODUCT SAMPLE BEFORE ORDERING?
Yes samples are available of selected products, just contact us and we will be able to let you know if it is possible and arrange for it to be sent out to you.

6. DO YOUR PRICES INCLUDE VAT?
The prices shown on the website do not include VAT. The VAT will be added to your total before you complete checkout.

7. HOW MANY TILES WILL I NEED?
First you will need to know how many square metres (m²) you will be covering.
Once you know this you can just use the following simple method to work out how many tiles you need:

Multiply the width and height of a m² (100 x 100cm) and the do same for the tile size (25 x 50cm for example)
100 x 100 cm = 10,000
25 x 50 cm = 1250

The just divide the  by the tile
10,000 ÷ 1250 = 8

Round that number up (if needed) and you have you number of tiles per m², just multiply that by the number of m² needed and you have your answer!

8. I CAN'T FIND THE PRODUCT I AM LOOKING FOR?
If you can't find the product you are after in our shop, or are unsure as to what exactly you need, just contact us via email or live chat to provide us with as much information about the item as you can, and we will endevour to find exactly what you need (or the closest alternative).

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